
*TOP WORKPLACE SKILLS
EVERY STUDENT SHOULD KNOW*
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DESCRIPTOR LABEL
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OPERATIONAL DEFINITION
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BASIC SKILLS
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| Reading Comprehension | Understanding written sentences and paragraphs |
| Listening/Questioning | Listening to what other people are saying and asking questions as appropriate |
| Writing | Communicating with others in writing |
| Speaking | Communicating with others by talking to them |
| Mathematics | Using mathematics to solve problems |
| Science | Using scientific procedures and principles to solve problems |
| Critical Thinking | Using logic and analysis to identify the strengths and weaknesses in people’s arguments |
| Active Learning | Working with new material or information to lay out its implications |
| Learning Strategies | Identifying different approaches to be used in learning new things |
| Monitoring | Assessing how well one is doing and changing approach to improve performance |
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SOCIAL SKILLS
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| Social Perceptiveness | Being aware of other's reactions and understanding why they react that way |
| Coordination | Adjusting actions in relation to others’ action |
| Persuasion | Persuading others to look at things differently |
| Negotiation | Getting others to agree to an approach through negotiation |
| Coaching | Teaching others how to do something |
| Service Orientation | Trying to help others get something done |
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PROBLEM SOLVING SKILLS
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| Problem Identification | Identifying the nature of problems and determining how to go about solving them |
| Information Gathering | Knowing how to kind information and identifying essential information needed in problem solving |
| Information Organization | Organizing information using relevant concepts |
| Synthesis/Reorganization | Reorganizing information to get a better approach to problems or tasks |
| Idea Generation | Generating a number of different approaches to problems |
| Idea Evaluation | Evaluating proposed problem solutions for workability or likely success |
| Implementation Planning | Developing plans to achieve goals and implementing plans in a timely fashion |
| Solution Appraisal | Observing and evaluation the outcomes of a problem solution to identify lessons learned or redirect efforts |
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TECHNOLOGICAL SKILLS
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| Operations Analysis | Analyzing needs and product requirements to determine required technology and tools |
| Technology Design | Generating or adapting equipment and technology to serve user needs |
| Components Selection | Determining the kind of tools and equipment needed to do a job |
| Installation | Installing equipment, machines, wiring, or programs to meet specifications |
| Programming | Writing computer programs for various purposes |
| Testing | Conducting tests to determine whether machines or software are operating as expected |
| Operations Monitoring | Watching gauges, dials, or other indicators to make sure a machine is working properly |
| Operation and Control | Controlling operations of equipment or systems |
| Product Inspection | Inspecting and evaluating the quality of products |
| Equipment Maintenance | Performing routine maintenance and determining when and what kind of maintenance is needed |
| Troubleshooting | Determining what is causing an operating error and deciding what to do about it |
| Repairing | Repairing machines or systems using the needed tools |
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SYSTEMS SKILLS
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| Visioning | Having a clear idea of how a system should work under ideal conditions |
| Systems Perception | Determining when important changes have occurred in a system or are likely to occur |
| Identification of Downstream Consequences | Determining the long-term consequences of a change in operations |
| Identification of Key Causes | Identifying the changes in operations needed to achieve a goal |
| Judgment and Decision Making | Considering the short and long-term consequences of actions with respect to many different outcomes |
| Objective Evaluation | Looking at many indicators of system performance, taking into account their accuracy |
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RESOURCE MANAGEMENT
SKILLS
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| Time Management | Managing one’s own time and the time of others |
| Management of Financial Resources | Determining how money will be spent to get the work done, and accounting for these expenditures |
| Management of Material Resources | Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work |
| Management of Personnel Resources | Motivating, developing, and directing people as they work, identifying the best people for the job |
*This SKILLS DEFINITIONS CHART comes
from O*NET.
For more information about Counseling and Placement, please contact Doris Farrington-Hepburn at (340) 692-4187 or send email to dfarrin@uvi.edu. For more information about the University of the Virgin Islands, contact the Public Relations Office at (340) 693-1057.